Delete your Naola account

Permanently erases every row we have linked to your account.

Before you delete: Naola Advanced is billed by Apple or Google, not by us. Deleting your Naola account does not cancel your subscription. Go to Settings → [your name] → Subscriptions on iPhone or Google Play → Payments & subscriptions → Subscriptions on Android and cancel Naola Advanced first. Otherwise you will continue to be charged at your next renewal.

This action is permanent. Deleted accounts cannot be recovered.

Can't use the app?

If you have uninstalled Naola, or can't get an activation code, email [email protected] from the email address on your account, with the subject "Delete my Naola account". We confirm by reply, then erase your account and every record linked to it within 30 days.

If you never signed up, Naola only holds an anonymous device account for your install, with no name and no email. Delete it in the app under Settings → Account → Delete my account.